Debit Card Protection Service

We may be calling you……

To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when a U.S. issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.

If we suspect fraudulent ATM or debit card use, we’ll be calling you to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card.

  • Our automated call will ask you to verify recent transaction activity on your card
  • You’ll be able to respond via your touchtone keypad.
  • You’ll also be provided a toll-free number to call should you have additional questions.

Our goal, quite simply, is to minimize your exposure to risk and the impact of any fraud. To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number and address at all times.

In the meantime, please be diligent in monitoring transaction activity on your account and contact us immediately if you identitfy any fraudulent transactions. Some additional tips on protecting yourself from debit card fraud are provided below.

PROTECT YOURSELF

1. Unless absolutely required for a legitimate business purpose, avoid giving out your:

Address and Zip code

Phone Number

Date of Birth

Social Security Number

Card or Account Number

Card Expiration Date

Your PIN is private; NEVER give it out.

2. In stores and at ATMs, always cover your card and PIN, and watch for:

Cell phone cameras, mirrors or other tools used to view cards and PINs

People watching your transactions

Cashiers takiing your card out of sight; take it to the register yourself

Any unusual activity at ATMs; if you feel uncomfortable, go to another ATM

3. Online, you should never respond to unsolicited emails that:

Ask you to verify your card or account number; such emails are not sent by legitimate businesses

Link to websites; such sites can look legitimate but may collect your data or put spyware on your computer.

“Go Green!”

Available to all of our on-line banking users, E-statements look the same, arrive faster, and give you access to statements for up to one year.

Once you are signed into Online Banking, visit “On-Line Services” to register.

FDIC Notice – Important Disclosure

NOTICE OF EXPIRATION OF THE TEMPORARY FULL FDIC INSURANCE COVERAGE FOR NONINTEREST-BEARING TRANSACTION ACCOUNTS

By operation of federal law, beginning January 1, 2013, funds deposited in  a noninterest-bearing transaction account (including an Interest on Lawyer Trust Account) no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC).  Beginning January 1, 2013, all of a depositor’s accounts at an insured depository institution, including all noninterest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category.

For more information about temporary FDIC insurance coverage of noninterest-bearing transaction accounts, visit http://www.fdic.gov/deposit.

 

Important Consumer Alert!

Secretary of State Matthew Dunlap Issues Important Consumer Alert for Corporate and Non-profit Entities

Another Corporate Records Service Scam

AUGUSTA – The Secretary of State’s office has received calls regarding the legitimacy of solicitations that are being mailed to numerous Maine corporations from a company named Corporate Records Service.  These solicitations urge corporations to file information and send a payment in the amount of $125.00 by July 13, 2013, in order to complete an “Annual Minutes Requirement Statement.”  This is a scam and is not being sent on behalf of the Department of the Secretary of State.

Corporate Records Service sent out a similar request in January of this year, hoping to reel in funds from unsuspecting entities by using statute citations regarding corporate records and annual meetings.  Maine corporations are not required to file corporate minutes with the Secretary of State’s office

“At first glance, this solicitation may look official; however, it is important to remember that any official notice a business receives from the Secretary of State’s office will contain the Maine state seal, the Secretary of State’s name, and contact information for the Bureau of Corporations, Elections and Commissions (CEC),” said Secretary Dunlap.

Please contact the Division of Corporations at (207) 624-7752 should you have any questions or concerns regarding these solicitations (image below).

Click here for more information regarding this scam.