Last month a number of financial institutions in Maine reported that customers had received phishing text messages. These fraudulent text messages cite issues with debit card accounts such as the account is locked or has been blocked.
We’ve now had a handful of calls of a new phishing scam. Customers are receiving a text message for a MasterCard alert and an 800 number to call.
Customers are urged to NEVER GIVE OUT YOUR ACCOUNT NUMBER or the number on you card or your PIN number.
What to do if you should receive a call or text:
- NEVER respond with account information
- CALL us directly at 1-800-499-8711 and talk to a customer service representative to clarify that this is fraudulent.
- Continue to be vigilant with your personal information as well as your account information.
If you have been the target of this attack, please contact our customer service department at 1-800-499-8711. Remember, we will never call or text a customer asking for personal identifying information.