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Tips to keep you safe

There are some things First Federal Savings will never ask you to give out over the phone, via email or text. Banking requires the use of personal information, (i.e. social security number) but you should never release this information over the phone, via text, or email, even if it seems like the person contacting you is from the bank.

We will never call you and ask you to give out the following information:

  • Social Security number
  • Date of Birth
  • Debit Card number or PIN or CVV2 Code from the back of your card
  • Online Banking Username and/or Password
  • Verification code
  • Account Number

Read more at Banks Never Ask That

Report Lost or Stolen Card or Ask Questions

Within the U.S.  1-833-221-8637
Outside the U.S.  1-614-564-5105

Initiate a Dispute for Fraud or Non-Fraud Transactions

1-833-221-8638

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Protect your Confidential Information. First Federal Savings will never ask for your account number, social security number, name, address or password in an email or text message. We will only ask you to provide this information to verify your identity when you call us directly. Please read our "Tips to keep you safe" by clicking the News & Updates link below.News & Updates