Coming Soon! Our website address is changing!  ffs.bank

. BANK Frequently Asked Questions

 

What is a .BANK website?

A .BANK website is a domain exclusively available to verified banking institutions. Banks using a .BANK domain must meet strict security requirements designed to help protect customers from phishing, spoofing, and other cyber threats.

Why is .Bank more secure?

.Bank verifies all banks and mandates and monitors for compliance with the Security Requirements. The .Bank cue adds visual authentication, enhancing protection against the most common cyberattacks (e.g., phishing, domain spoofing) that can lead to identity theft, business email compromise, and fraud.

Why did we move to a .BANK website?

We adopted a .BANK domain to provide customers with a more secure online banking experience. The .BANK designation helps customers identify legitimate banking websites and supports stronger security controls.

How can I tell that your .BANK website is legitimate?

You can verify that:

• The website address ends in .bank
• The connection is secure (look for the lock icon in your browser)
• The website name matches our institution’s official name. First Federal Savings and Loan Association of Bath is transitioning its online presence from firstfederalbath.com to ffs.bank. This change is intended to provide a shorter, easier-to-remember web address.

Only verified financial institutions can register and use a .BANK domain.

Do I need to update my bookmarks?

Yes. Once our new website is live, please update your browser bookmarks to our new .BANK domain to ensure you always access the correct website. In the meantime, visitors to firstfederalbath.com will be automatically redirected to ffs.bank.

Can I still access all my banking services through the .BANK website?

Yes. Customers can continue to access online banking through our .BANK website.

Will my account numbers or routing number change?

No. A website domain change does not affect your account numbers, routing number, debit card, direct deposits, or automatic payments.

How can I contact customer support?

You can reach us during normal business hours through any of our branches:

• Bath – 125 Front St. 207-442-8711
• Bath – 45 Congress Ave. 207-442-8717
• Boothbay Harbor – 41 Townsend Ave. 207-633-2660
• Damariscotta – 283 Main St. 207-563-3111
• Wiscasset – 695 Bath Rd. 207-882-6266

What are your customer support hours?

• Bath – 125 Front St. 8am-4pm M-F
• Bath – 45 Congress Ave. 9am-5pm M-TH, 9am-6pm F
• Boothbay Harbor – 9am-4pm M-TH, 9am-5pm F
• Damariscotta –   9am-4pm M-TH, 9am-5pm F
• Wiscasset – 9am-4pm M-TH, 9am-5pm F